The mother left the Southwest Airlines flight after her three-year-old autistic son refused to wear a face mask
- Alyssa Sadler said her flight from Midland, Texas, had returned to the gate
- Her three-year-old son started throwing an outfit when she tried to attach his mask
- Only children under the age of two are exempt from wearing the mask during flights
One mother said her family had left a flight as her three-year-old autistic son would not wear a face mask.
Alyssa Sadler, from Houston, Texas, said her Southwest Airlines flight from Midland to Houston returned to the gate when her son refused to wear the mask.
She was also traveling with her one-year-old daughter on Monday when her son started throwing out a dress when he tried to put on a face mask.
The boy has a sensory processing disorder and does not like to have his face affected.
Alyssa Sadler, from Houston, Texas, said her Southwest Airlines flight from Midland to Houston returned to the gate after her three-year-old autistic son refused to wear a face mask (photo by photo)
A flight attendant noticed that he would not put on the mask and the flight returned to the gate, despite Ms. Sadler’s note from the boy’s doctor about his condition.
Ms Sadler wrote on Facebook: ‘When you start your flight because your 3 year old autistic child will not wear a mask.
‘It looks like I’m stuck here in the middle.’
Ms Sadler said the captain announced the reason for his premature return on the loudspeaker, telling the plane that an uncomplicated passenger refused to wear a face mask.
In July, Southwest and American Airlines are tightening their face mask rules by eliminating medical exemptions, with children under two excluded from politics
She said an escort helped remove her family’s luggage and airline officials later wrote to her son about non-compliance with the carrier’s policy.
She said: ‘He was shouting. He was throwing an adjustment. He shouted “no, no, no.”
“They are going over safety features and all that, and the flight attendant walks by and tells me he has to put on a mask,” she told KPRC.
‘Therefore, I try to put the mask on him. He is three and has autism and sensory processing, so he would not wear the mask. ‘
A flight attendant noticed that he would not put on the mask and the flight returned to the gate despite Ms. Sadler’s note from the boy’s doctor about his condition, Ms. Sadler says
In July, Southwest and American Airlines were tightening their face mask rules by eliminating medical exemptions, with children under two excluded from politics.
All U.S. airlines have similar policies mandatory for face masking and the family will receive a full refund for their flight.
Southwest Airlines said: ‘We communicate this policy to all customers at multiple points of contact throughout the journey, so we regret any inconvenience this family has experienced.
“If a customer is unable to wear a face mask for any reason, Southwest regrets that we are unable to transport the individual.”
A family member will drive Mrs. Sadler and her children to Houston today.